Services

Our clever software is just one part of the iD experience. iD's expert services team will work with you to create a custom, best practice intranet & portal that transforms your workplace experience.

Unrivalled Expertise

Intranet DASHBOARD is an all in one solution. We offer everything you need to create a seamless digital workplace. Since 1995, we’ve delivered more than 2000 projects in 65 countries, and amassed over 1.2 million users.

Nobody else has that level of intranet & portal project experience.

Expertise

Methodology

Proven Methodology

After thousands of implementations, our approach to projects has been finely tested and tuned. We know intranets, and we know how to deliver intranets that succeed.

Our step by step method means we work with you to deliver a completely tailored solution. Together, we’ll understand and address the needs of your business, and exceed your intranet expectations.

See how our methodology builds the best intranets & portals with our Intranet Best Practice Report.

Discover the World's Best Intranets

Find out how Shell, Audi & Panasonic overcame challenges & achieved business goals. Download our free Intranet Best Practice report to see the world's best intranets & portals.

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Discover the World's Best Intranets

Our Services

We don't just offer you the best intranet & portal software solution. We offer a suite of step by step consulting services to help get your intranet up and running.

Information Architecture

Information Architecture (IA)

We work with you to gather detailed insight to your company’s intranet, portal and communication requirements. Our focus is to define information architecture and provide you with a comprehensive report of recommendations.

User Testing

User Testing

Our consultants will work with key stakeholders in your organization to define user-personas, develop real-world tests, and analyse the results- all to ensure that information can be found easily for all users.

Installation

Installation

Either configure and install iD on your own server, or let us host and manage it for you from the cloud. It’s up to you.

Extranet Configuration

Extranet Configuration

Utilise our extranet configuration service to enable secure, external access to your intranet & portal .

Site Design

Site Design

Modify iD to meet your organization’s design requirements. We assist with the design and layout of your intranet & portal to reflect your internal branding and communication goals.

Site Builds

Site Builds

Using your Information Architecture requirements, we’ll build the foundations of your intranet & portal for you. We work quickly to create the overall site architecture, so your content owners can quickly start adding and migrating content.

Training & Mentoring

Training & Mentoring

Our specialized training will teach you everything you need to run a seamless digital workplace. As intuitive and easy-to-use as Intranet DASHBOARD is, proper training allows you to leverage its full capabilities.

Support

Support

Online technical support is available 24 hours a day, 5 days a week via subscription. Queries are handled efficiently by our team of skilled iD technical experts.

Shell logo

"iD was rolled out to the first 30,000 users within one week. Shell realized cost savings of US$1 million within 6 months post implementation"

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ROI Calculator

ROI Calculator

Calculate annual savings & intranet ROI to see how iD saves you time & money.

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Getting Started Kit

Getting Started Kit

Get your intranet & portal project started with our free Getting Started Kit.

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How much does iD cost?

Use our pricing calculator to see how iD will improve your organization.

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