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Current Case Studies

Lloyds TSB



Overview

Lloyds TSB, a financial services group, has a long and distinguished history in the banking field, covering more than 30 countries and numerous brands. Products range from credit cards, mortgages, commercial and private banking, and even a smarter way to get a better deal on cars. In 2005 Lloyds TSB chose Intranet DASHBOARD as part of their business systems solution. Eighty percent of business improvement ideas come through the intranet.

'Without the right management techniques, staff suggestion programs can reap more resentment than useful ideas. Lloyds TSB uses a successful program which avoids the mistakes that can lead to staff cynicism with a strategy that ties it directly to company goals, saves money, boosts customer service, and gets buy-in from its 79,000 junior staff and executives.'

-Transforming your Intranet, Melcrum Publishing 2006


The Challenge

In summary Lloyds TSB needed a system that would:

  • Save them untimely and costly application development, or having to buy an expensive system
  • Implement easily with their existing sites
  • Deliver cost reductions in terms of internal communications
  • Allow two way feedback and communication with Management and staff

The Business Case

Clever Tools

Intranet DASHBOARD comes with a suite of over 40 applications. Under any other circumstances just one similar bespoke application such as the forum could cost more than the entire iD package.

What is Intranet DASHBOARD?

The unique collection of smart tools or 'killer apps' contained within Intranet DASHBOARD enhance the intranet, encouraging employee usage and return visits. They combine features found in disparate applications including, but not limited to:

  • Document Manager, Forums & Contacts Manager to enhance your knowledge management strategy
  • Survey Pro & Quick Polls to gauge staff opinions or preferences; gain instant feedback
  • File Express for sending large files
  • Digital Assets Library & Image Library to manage branding
  • Forms Manager and Feedback Director to streamline business processes
  • Staff Offers for staff rewards programs
  • E-Newsletter & Company Calendar to aid communications
  • Travel Agent providing all information for the travelling employee
  • Meeting Room Booking & World Time, to better organise meetings and resources
  • Acronym Manager to help understand what people are actually talking about in meetings!


For more information on Intranet DASHBOARD please visit www.intranetdashboard.com or contact a consultant on +61 (0)3 9819 6333.

For more information on Lloyds TSB please visit www.lloydstsb.com

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