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Current Case Studies |
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Richmond Football Club
Overview and Client Profile
Formed in 1885 the Richmond FC is one of the 'big four' Melbourne football clubs. The club chose to centralise both their internal and soon to be external (supporter) communications on Intranet DASHBOARD.
As one of the most prominent Australian Football League (AFL) clubs it is important for the 'Tigers' to attract and retain members/supporters as well as provide internal business productivity tools to staff.
The intranet is used to:
- Store archived communications and media releases
- Cultivate community and support
- Support business processes
- Provide secure project spaces for the senior Coach, Football Director and recruiting staff throughout Australia
"iD has helped replace archaic manual processes such as meeting room bookings, with a simple to use web interface. It was far more professional and easier to deploy than other alternatives,"
-Hayden Hill, Richmond Football Club.
The Challenge
Richmond FC needed a central storage area for communications and a strategy to manage knowledge and information as people moved around the organisation.
In the past old media releases and internal communications items were hard to track down and would disappear when people left organisation. All external / internal comms will be stored on a searchable system (iD from now on).
In summary they needed a system that would:
Enable staff to search across any application, document or page; fast access to information
- Save them untimely and costly application development, or having to buy an expensive intranet system
- Empower non-technical staff to publish and build the intranet site
- Provide secure areas for sensitive information and project teams
The business case for the Richmond Football Club
Clever Tools
Intranet DASHBOARD comes with a suite of over 40 applications. Under any other circumstances just one similar bespoke application such as the Document Manager could cost more than the entire iD package.
The unique collection of smart tools or 'killer apps' contained within Intranet DASHBOARD enhance any intranet, encouraging employee usage and return visits. Richmond FC found that iD combines features found in disparate applications including, but not limited to:
- Brand Manager, Digital Assets Library & Image Library to manage branding
- Forms Manager and Process Manager to streamline business processes
- News and Company Calendar to aid communications
- Meeting Room Booking and World Time to better organise meetings and resources
- Power Search to search across all applications and documents
- Document Manager, Forums and Quicklinks to enhance your knowledge management strategy
- Project Space for project work
- Survey Pro & Quick Polls to gauge staff opinions or preferences; gain instant feedback
- File Express for sending large files and reducing the amount of email traffic
Cost Management
Intranet DASHBOARD enables organisations to quickly realise business value by streamlining the creation, management and deployment of their intranet. Implementation is faster than fully customised solutions, reducing the initial outlay.
"The initial implementation was very quick - about a week, and has grown from there. iD was easy to deploy", Richmond FC.
Furthermore, clever tools eliminate the need to purchase other proprietary products or add-ons. You can save on licensing, technical staff and infrastructure.
Work Processes
Reducing the need for full-time publishing staff, Intranet DASHBOARD frees up people's time to devote to other consulting or administrative activities. An easily customisable layout enables different parts of the business to respond to different user needs.
iD facilitates self-service. It allows fast access to the latest documents and versions.
Many business processes are now centralised on iD such as:
- Meeting Room Bookings
- Company and Department Calenders
- Leave Forms
Meeting Room bookings used to be a manual process, which was managed by one person; now iD manages this function.
The Solution for Richmond Football Club
Staff now have easier access to tools needed to do their jobs. In the past, documents. images, brand information and multimedia were scattered around the organisation and were hard to locate and retrieve. iD helped Richmond FC deploy a centralised portal for this information, helping staff in their day to day operations.
"iD is primarily used for internal purposes at the moment, but we are looking forward to launching an extranet site very soon for our large supporter group. This will become an online coterie group, where we hope to leverage some of ID's applications such as Sports Tipping to provide an 'inner sanctum' feel for our members and supporters", Hayden Hill
For more information on Intranet DASHBOARD please visit http://www.intranetdashboard.com or contact a
consultant on +61 (0)3 9819 6333.
For more information on Richmond Football Club please visit http://richmondfc.com.au
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