*As seen in KM Review

As the popularity of social media increases ever more quickly, isn’t it about time your organization got on board? Here are some of the basics of using “web 2.0″ technology for your intranet with examples of organizations that are leading the way.

Intranet 2.0

The latest buzz word for advancing knowledge-sharing, is ‘SMIFing’ – social media inside the firewall. This refers to Web 2.0, or in this case, Intranet 2.0 paradigm shift which has been building for the past few years where collaboration and free speech reign, and users are encouraged to network and form the content of the site.

Tools such as, ‘Wiki’ and other knowledge base facilitators such as ‘frequently asked question’ lists, forums that include subscriber notifications, blogging, news and RSS aggregators. The beauty of these tools is that they give a voice to the ‘real’ people, as opposed to just management or the internal marketing professionals, demonstrating transparency and openness within the organization through two-way conversations. It also assists with networking, all those soft skills and benefits. On the internet front, tools such as MySpace have become so popular that even Rupert Murdoch deemed it important enough to spend $580m acquiring. Click here to read more »