Australia’s largest superannuation administrator and our client, Superpartners, was recently invited to participate in the exclusive IBF 24 – a 24 hour online broadcast from the Intranet Benchmarking Forum showcasing live intranet tours and the latest from industry thought leaders.

IBF 24 took place on 2-3 June 2010 and truly proved to be a landmark day for the global intranet and digital workplace industry, featuring more than 20 live tours of the world’s most innovative intranets.

Superpartners showcased their fabulous intranet to an extremely positive reception. Employee uptake and engagement has been exceptional, and everyone was interested (rightly so!) in just how Superpartners managed to get employees to not just adopt, but engage proactively with the system.

Special attention was paid to their use of the iD Forum tool as part of an offline employee engagement initiative called Spot On – designed to create a culture of ideas sharing and story telling in the business. The Forum tool gave them an easy way to capture employee’s ideas and empower them to take control and drive change within the business. It has been a huge hit and really showcases the versatility of iD’s suite of applications.

Superpartner’s Intranet Manager Sarah Goddard, who hosted the event, had this to say:

“iD had everything we needed to make a really good intranet. It’s all down to how you use it. If you try to over-complicate it, you’ll fail immediately.”

*As seen in the Wall St Journal

Taming the Jungle

At oil giant Royal Dutch Shell PLC, the main issue faced by intranet manager Andrew Fix was not that information was missing, but that there was simply too much of it. With more than 140,000 users, the things people needed to find had become scattered across too many separate sites and lost among all the duplicated or out-of-date information. Even something as simple as lists of preferred hotels for traveling executives became impossible to find. Read more »

*As seen in KM Review

As the popularity of social media increases ever more quickly, isn’t it about time your organization got on board? Here are some of the basics of using “web 2.0″ technology for your intranet with examples of organizations that are leading the way.

Intranet 2.0

The latest buzz word for advancing knowledge-sharing, is ‘SMIFing’ – social media inside the firewall. This refers to Web 2.0, or in this case, Intranet 2.0 paradigm shift which has been building for the past few years where collaboration and free speech reign, and users are encouraged to network and form the content of the site.

Tools such as, ‘Wiki’ and other knowledge base facilitators such as ‘frequently asked question’ lists, forums that include subscriber notifications, blogging, news and RSS aggregators. The beauty of these tools is that they give a voice to the ‘real’ people, as opposed to just management or the internal marketing professionals, demonstrating transparency and openness within the organization through two-way conversations. It also assists with networking, all those soft skills and benefits. On the internet front, tools such as MySpace have become so popular that even Rupert Murdoch deemed it important enough to spend $580m acquiring. Read more »

V/Line, Victoria’s largest regional passenger transport operator has launched the Victorian Rail Portal using Intranet DASHBOARD (iD). The Portal enables the general public to view information on timetables, fares, events and destinations.

Intranet DASHBOARD was chosen as V/Line’s portal software to communicate to the general public information on timetables, fares, events and destinations that benefit both Victorian tourism and the community as whole.

“V/Line adopted Intranet DASHBOARD as a customer facing portal, to utilize the robust tools and applications available within the Intranet DASHBOARD solution. V/Line,” said Campbell Dobbin CEO of The ADWEB Agency. “It is a testament to the flexibility of Intranet DASHBOARD to be used as an intranet, extranet or portal solution.”

Intranet DASHBOARD, comprises of 39 tools and applications including document and content management tools in addition to business and collaborative tools to enhance communication.